At 59, Mark lives independently in Leeds, enjoying life at his own pace following a long career in the entertainment industry. Although he lives alone, he receives regular visits from carers to support him with daily tasks.
Mark was born with Charcot-Marie-Tooth disease (CMT), a condition that damages the peripheral nerves. Over time, the progression of CMT has significantly affected his mobility and dexterity, making everyday activities increasingly difficult.
One of the most challenging tasks Mark faced was maintaining his independence when using the toilet.
As my hands got worse, simple things like using toilet paper just weren’t possible anymore, Mark explains. Grabbing and wiping became too difficult.
Although his occupational therapist suggested installing a Closomat Wash & Dry Toilet, Mark admits he was initially unsure.
I didn’t think I needed one, he says. But they were right.

Since having a Closomat Wash & Dry Toilet installed by his local authority, Mark’s daily life has been transformed. So much so, he has actually had a second one installed downstairs.
It was a complete game-changer, I couldn’t be without it, he says. So I had another one installed downstairs, so I always have easy access.
The toilets’ ergonomic design, combined with a proxy switch that allows Mark to flush and activate the wash and dry functions, means he can use the toilet independently and with ease.
Without them, I wouldn’t be able to manage on my own, he explains.

For Mark, the biggest impact has been regaining both comfort and dignity.
They are so easy to use, and literally change your life, he says. I’m so much more comfortable and independent and my daily routine is so much easier.
Looking back, Mark is surprised he managed without one for so long.
I couldn’t believe how good it was when I first started using it, he says. I’d put up with not being able to clean myself properly before, when there’s such an easy solution.
Mark also highlights the importance of reliable aftercare.
I’ve got to know the engineers who come to service them — they’re all great guys. I really trust them, he says. The service from Closomat has been faultless.
Even Mark’s friends are impressed.
They all come round to see my ‘fancy toilet’, he laughs.
But beyond the novelty, his message is clear:
I can’t recommend them enough. If you need help when going to the toilet, a Closomat is the solution.