Hadley’s family on how their Closomat installation is building independence and dignity.
For our family, installing a Closomat Wash and Dry toilet is about much more than comfort and convenience — it is about independence, dignity, and growing confidence.
The toilet is for our son, Hadley, who has spastic quadriplegic cerebral palsy and low trunk muscle tone. His leg spasticity prevents him from walking or standing without assistance, while his reduced trunk control requires additional support to maintain a safe and comfortable sitting position. These physical challenges, combined with impacted fine motor skills, mean that he has never been able to use the toilet on his own. Now 15 years old, his desire for privacy and independence in daily routines has naturally increased. Like any teenager, he wants to do as much as he can for himself — and being able to manage his own personal care is a huge part of that.
As parent-carers, we also recognised that providing intimate care was becoming increasingly difficult as he’s grown. While that was certainly a consideration, the main reason for choosing a wash and dry toilet was to give him the freedom and dignity he deserves, allowing him to use the toilet independently and confidently, whilst also protecting and improving his self-esteem.
From the initial assessment, which was so helpful and well considered, to the installation, process couldn’t have been easier. The fitter arrived promptly and was both professional and friendly, taking the time to explain exactly what he was doing. He was so sensitive to our young dog too, by preparing him when noise was going to happen and showing him the boxes and tools so that he didn’t become nervous, which was such a lovely touch. He handled everything, from the plumbing to the electrics, with total expertise, so we didn’t have to worry about a thing.
What really impressed us was how tidy and mess-free the process was. There was minimal disruption, no dust, and absolutely nothing left for us to clean up afterward — not even the old toilet! The fitter took care of the removal and disposal too, leaving the space spotless and ready to enjoy. It looks as if the toilet has always been there – it fits the space perfectly.
It was genuinely fascinating to see how the unit came together. Watching each stage of the product being fitted and connected really highlighted the quality and clever design behind the Closomat Palma Vita system. The fitter’s precision and attention to detail made it clear that this is a product — and a service — built to the highest standards.
Within just a couple of hours, the installation was complete and tested, The fitter then took the time to demonstrate how everything works, ensuring our son felt comfortable and confident using it independently.
For us, the difference the toilet is going to make is remarkable. It’s more than just a toilet — it’s a step toward a new future for our son, where he is in control of his care and wellbeing as well as reassurance for us as parents that he can manage safely and comfortably.
If you’re considering a Closomat Wash and Dry toilet, you can be assured that the installation is fast, professional, and completely hassle-free — but more importantly, the impact it can have on someone is truly life-changing.
Ready to Transform Independence at Home?
If you’d like to discover how a Closomat Wash and Dry toilet could make a difference for you or someone you care for, our friendly team is here to help.
Get in touch today to arrange a free, no-obligation assessment.
