Closomat’s Response to Coronavirus (COVID-19)
Dear customers, community & friends,
Following on from repeated Government guidelines on social distancing and the closure of many public facilities, it is critical that we take further safeguarding actions to protect both our employees and you, our customers.
Therefore, as of today (24th March 2020), our factories at Fenton and Stretford as well as our Head Office in Sale will be closed. This now means that all of our employees will be working from home. Our focus now will be on prioritising emergency repair work for our customers. Such vital work will need to be undertaken using strict safety procedures and these will be advised at the point we are contacted by you to book an engineer.
We continue to use other ways to help our customers where ever possible. Whilst our offices are now closed to any incoming calls – our customer service team will be available 9am to 5pm using our online LiveChat facility, which can be reached by going to our website www.closomat.co.uk or by clicking on this link: https://direct.lc.chat/11086092/
You can also leave a message by calling us on freephone 0800 374 076 and our customer service team will respond to your voicemail as soon as possible. Our Product Specialists will continue to be available through email or their mobile phones.
Please continue to check this website or our social channels for further updates.
This is a very difficult and uncertain time for everyone, but we are not losing sight of the importance of our work. We remain committed to help our community now and for the future.
We hope you and yours are staying healthy and we look forward to better times for our continued work together.