Closomat Service - 0800 374 076

Every Closomat is thoroughly tested by our factory in Manchester prior to dispatch and is ready to be used by the client as soon as it has been installed and switched on.

As part of our commitment to delivering the ultimate in intimate care, we prefer to “commission” every unit.

For the client
- Our experienced engineer will demonstrate the Closomat to the client and advise them how to get the best out of its use.
- Our engineer will change settings on the Closomat to the client’s preference if required.
- Our engineer will explain to the client Closomat’s commitment to ongoing support and how to access this.
- It introduces our local engineer who will support the client with their Closomat going forward.
For the specifier
- Our engineer will ensure that the Closomat meets their specification, they will advise you if it differs
- Our engineer will inspect the installation and, if the Closomat has been installed correctly, issue a commission certificate which, will form part of the O&M manual.
- Our engineer will highlight any potential problems with the installation. In the worst case scenario they will make it safe
For the Installer
- The commission certificate is recognition of a job well done and we will pick up any issues with the product going forward.
- We will highlight any areas you need to address.

Installation

Wrap around care from Closomat

To help decide on the right product for the right situation, Closomat have dedicated staff to conduct on site demonstrations as well as provide professional advice.

Once your order has been received at our Manchester based sales department it is swiftly processed in readiness for installation within two weeks.

On arrival our engineer will explain the installation process and then carry out a professional service.

On completion, our service engineer will commission your new Closomat with a view to tailoring the unit to meet specific requirements.