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Choosing a product involves more than its suitability for purpose; it is increasingly important to check the detail to avoid leaving yourself, or a client, exposed.

So advises Closomat, Britain’s #1 provider of enabling toilet solutions.

“There is a assumption that, if a product is sold in the UK, it has all the necessary approvals, and certifications. That if it needs servicing, or repair, there is the back-up. Reality shows that isn’t always the case,” says Mark Sadler, sales director.

When specifying bathroom and toilet assistive technology, any fixture being connected to the mains water supply must be WRAS approved; it is a criminal offence to breach the Regulation.

Closomat’s Palma Vita was the first wash & dry (bidet) toilet to attain the approval. Closomat’s entire Vita range of toilets has the endorsement.

Closomat is also the only supplier of wash & dry toilets to manufacture in the UK. It is unique in being the only wash & dry toilet provider operating its own nationwide service & maintenance with a team of dedicated Closomat engineers. Thereby, in the rare event there is a problem, it can be rectified quickly and efficiently. Spare and replacement parts similarly can be rapidly delivered and installed.

Adds Mark, “We go to the toilet an average of eight times a day. The loo, probably more than any other adaptation, needs to be compliant, and clients need peace of mind. Imagine how distraught you would be if you couldn’t go relieve yourself because your WC wasn’t working properly. No other company in our sector can provide the depth and quality of support in choosing assistive toileting technology to everyone involved, before, during and after the process.”