Take control with Closomat Service Plans.

Customer care comes as standard.

Closomat Wash and Dry Toilets are built to last, and are proven to provide many decades of service to tens of thousands of people across the UK. Our toilets come with a warranty to provide cover in the unlikely event that things go wrong. But we also offer a comprehensive range of Service Plans to provide added peace of mind.
We do this because we know just how much people rely on our Wash and Dry Toilets, so we want to ensure there is never a situation where one of our toilets is either not working properly or, worse still, not working at all.
It is our belief that, whilst warranties do play an important role, their fundamental problem is that they are reactive – we call upon a warranty when things have already gone wrong. And there is the added concern of uncertainty around what happens if the toilet breaks, how long will it take to fix and will the fault be covered? This is not a situation we want our customers to find themselves in.
So an annual service, through one of our Service Plans, can help to prevent faults from arising in the first place, as well as ensuring the product is working correctly. The annual service also provides an opportunity to ask any questions, or to request minor adjustments.

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We don’t contract out to just anyone. Our in-house engineers are trained by us – the manufacturer – so they know our products better than anyone else. They are specialists not just in wash and dry toilets, but in Closomat wash and dry toilets so you can be assured that your toilet is being looked after by an expert to ensure everything is as it should be.

If you would like to discuss a service contract for your Closomat toilet, please get in touch: contracts@closomat.co.uk

Fleet of Closomat vans next to Closomat office

If you have ever had a car, you’ll know that as well as a warranty, you also need to have it serviced at regular intervals. A service gives you the peace of mind of knowing that everything is okay, and it can also spot any potential issues before they become a big problem. Well, it’s the same with Closomat wash and dry toilets. A warranty is there for when things go wrong. And an annual service visit gives the added peace of mind that the toilet is working correctly and will continue to do so. We know how important a wash and dry toilet is so we want to ensure that it never lets you down.

Closomat engineer working on palma vita toilet

We offer an expert installation service with a no quibble guarantee. This means that no matter how complex the job, the
price will not change. Once installed, a follow-up customer care visit checks that everything is okay and provides the opportunity for the customer to ask questions or request minor adjustments. This gives everyone complete peace of mind.

Woman standing next to toilet with man using walking frame in a bathroom

Our wash and dry toilets can be customised in literally thousands of ways to ensure the perfect toileting solution for either simple or complex needs. We have also created a carefully selected range of accessories that further enhances toileting – from handles and supports to moving and handling aids – which can be specified depending on individual needs. And on top of that, as the needs of the user change, the toilet can be modified and adjusted removing the possibility of having to buy a new toilet.

Closomat palma vita toilet with arms and lateral supports

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    Please note that if your toilet is blocked, you will need to contact a plumber.