Occupational Therapists - Closomat Commitment
We have worked with Occupational Therapists across the UK for decades, giving us an unrivalled insight into your work and the challenges you face. This means that when you specify a Closomat Wash and Dry toilet, you’re not just getting a toilet, you’re getting our commitment to deliver an unrivalled range of support.
Our toilets are customisable
We ensure our products are adaptable, so you know your clients’ needs will be met now and into the future. Our wash and dry toilets can be customised in literally thousands of ways to provide the perfect toileting solution for your client, from the simple to the complex. As your client’s needs change, the toilet can be adapted to ensure it continues to meet those needs. We have also created a carefully selected range of accessories which further enhance toileting – from handles and supports to moving and handling aids – which can be specified depending on individual needs.
CPD Training and helpful resources
We offer a broad range of training and resources to help you in your day-to-day role. Our free webinars are a great way to keep up to date with the latest clinical developments in Wash and Dry toilets. Run in partnership with the OT Service, they focus on the things which matter to you. They help build knowledge and expertise, so they count towards CPD too. Our website contains a wide range of free resources to help you in your day-to-day roles, from white papers to enhance practice, to specification and product guides. We can even provide bespoke Team Meetings focussing on specific topics that matter to you and your colleagues.
We are Level 4, Trusted Assessors
We are Trusted Assessors, so you know that we can help you and your caseload. All of our Product Assessors are trained Level 4 Trusted Assessors and can assist OTs in the assessment, measurement and prescription of adaptations to ensure your client’s needs are fully and safely met. We also give you the option of choosing a remote assessment rather than at the client’s home. This means that travel is reduced, you can often get it in the diary sooner, and you get a quote quicker. This flexibility and convenience can be a great help in reducing your caseload.
No quibble installation guarantee
We guarantee all our installations, so that you know everything will be done properly. We offer an expert installation service with a no quibble guarantee. This means that no matter how complex the job is, the price will not change. Once installed, a follow-up customer care visit checks that everything is okay and provides the opportunity for the customer to ask questions or request minor adjustments. This gives everyone complete peace of mind.
Watertight servicing and warranty
We provide service plans, so you know that your client will have a functioning toilet for years to come, without any need for your intervention. If you have ever had a car, you’ll know that as well as a warranty, you also need to have it serviced at regular intervals. A service gives you the peace of mind of knowing that everything is okay, and it can also spot any potential issues before they become a big problem. Well, it’s the same with Closomat Wash and Dry Toilets. A warranty is there for when things go wrong. So an annual service visit gives you and your clients the added peace of mind that the toilet is working correctly and will continue to do so for many years. So, if there’s a problem, your client won’t call you, they’ll call us.
Our own service engineers
We use our own service engineers, so you can be confident that any issue will be quickly sorted out by people who know the product the best. We don’t contract out to just anyone. Our in-house engineers are trained by us – the manufacturer – so they know our products better than anyone else. They are specialists not just in wash and dry toilets, but in Closomat wash and dry toilets, so you can be assured that your client’s toilet is being looked after by an expert.
You can be confident you’re specifying the best toilet to meet the current and future needs of your clients, and that we will continue to support you and the toilet now and in the future. If you want to find out more, talk to one of our Product Specialists here.